Step 1: Returns must be made within 14 days of receipt. To return your unwanted items, please mark which you would like to return on your returns note. Return form can be downloaded HERE
Step 2: Return your items in the original packaging (where possible), with the tags still attached and fully intact. We're unable to accept returns for any pierced jewellery, cosmetics, perfume where the cellophane packaging has been removed or any underwear or swimwear where the hygiene seal has been removed.
Step 3: Send the item(s) back to us.
Returns will not be accepted if the original tags have been in any way removed and the item has in any way been worn for any length of time. We categorically reserve the right to decline any returns if we feel the item(s) in question have been previously worn for any considerable time or damaged by the buyer.
We will not be held liable for items lost/damaged in transit and therefore strongly suggest that you obtain proof of posting.
Once the returned item is accepted we will do our utmost to refund your purchase within 7-14 days.